MindMac macOS App Privacy Policy

Effective date: April 16, 2023

TL;DR

We make high-quality software and we respect your privacy and take it very seriously. We have no motivation to collect any of your personal data, or more data than needed to provide the main functionality of the app.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Data we do NOT collect

The app does not collect your data include API keys, chat messages, history usage. All these data are stored locally on your computer without sending any data anywhere. All requests are sent directly to the OpenAI APIs without any middle server. We do not know anything about your data.
The app does not make any changes to the system without explicit permissions from you. Only one permission will be asked is keychain access which is required to store your API Key securely.
Name and contact details (such as name, address, or phone numbers).
Private information in your devices.

Users do not have to register to use MindMac. Thus, all users are anonymous to us. We do not hold personally identifiable information to identify users.

Data we collect and how we use them

If you purchase a license key, we will collect your email address. So that we can deliver the license key to you or to recover your license key when you lost it in the future.

The sole purpose of the app is to enhance the quality of the software by gathering anonymous crash logs. This data is collected solely for the purpose of improving the app's performance and user experience. The app does not collect any personal information or data that could be used to identify individual users. By collecting crash logs, we can identify and fix any issues that may be affecting the app's performance, ensuring that users have a seamless and enjoyable experience.

Service Providers

Paddle

We use Paddle payment system for our checkout process and help us to prevent fraud or flag suspicious transactions. Based on our agreement with Paddle, Paddle is not allowed to use users' information for their own purposes and may only transfer this information to third parties where required by law, or where such third parties process information on Paddle's behalf. All the data is required for purchasing will be transferred to their service.

Visual Studio App Center (prior the version 1.8.20)

We use App Center to help improve MindMac's stability and performance by sending the crash report if MindMac is terminated unexpectedly. Other diagnostics and usage data is collected anonymously and kept in aggregate with no personally-identifying information. We always ask for permission before sending crash report to App Center.

For more information on the privacy practices of Visual Studio App Center, please visit the Visual Studio App Center Privacy & Terms webpage:

https://learn.microsoft.com/en-us/appcenter/gdpr/your-data

Firebase Crashlytics (from the version 1.8.20)

We use Firebase Crashlytics to help improve MindMac's stability and performance by sending the crash report if MindMac is terminated unexpectedly from the version 1.8.20 to replace Visual Studio App Center. Other diagnostics and usage data is collected anonymously and kept in aggregate with no personally-identifying information.

For more information on the privacy practices of Firebase Crashlytics, please visit the Firebase Crashlytics Terms of Service webpage:

https://firebase.google.com/terms/crashlytics/

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

If we make significant changes to our Statement that materially alter our privacy practices, we may also notify you by other means, such as posting a notice on our corporate website and/or social media pages.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any further questions, please write to us at:

[email protected]
We will be happy to support you!

MindMac Website Privacy Policy

Effective date: April 16, 2023

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

Cookies and Usage Data

Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. If you purchase MindMac we will also collect your email address. That is only needed to link your account with your license.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.

Use of Data

We uses the collected data for various purposes:

To provide and maintain our service
To allow you to participate in interactive features of our service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve our service
To monitor the usage of our service
To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of us
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:

https://policies.google.com/privacy?hl=en

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

[email protected]